HCL Infosystems, India’s information enabling ICT System Integration Company, has announced that it has been selected to implement ‘System Integration Project’ for state-run Bharat Sanchar Nigam (BSNL).
The $ 50 million contract involves the implementation of over 60,000 ERP licences, making it the largest rollout in terms of licenses issued for any single project in the country. The prime objective of ERP system is to improve the information flow to facilitate better decision making leading to overall improvement in the performance of the organisation by way of improvements in the productivity, cycle time, financial performance and information transparency.
As a part of the BSNL’s business transformation programme, HCL will migrate India’s leading telecommunication company’s Finance, Commissioning & operations functions onto a single ERP system. The project rollout includes setting up of the main Data Centre at Hyderabad and the Disaster Recovery Data Centre at Kolkata. Installation and commissioning at these centres will streamline these business processes, provide a single view of the business, aiding compliance to storage system, security system, enterprise management system, network management systems, access management system etc. of existing data centres.
The decision to cover the whole organization country wide by investing in ERP licenses clearly communicates BSNL management intent to create a single seamless platform all over the corporation. To deliver on this project HCL is drawing from its deep experiences of implementing many turnkey projects for BSNL including deploying prestigious contracts such as National Internet Backbone (NIB), Implementation of Call Detail Record (CDR) based customer care & convergent billing systems and the more recent WiMax Rural project, that involves setting up of infrastructure for providing internet connectivity to rural Community Service Centres through Wireless Access Network (WAN).
Four years back HCL started its journey of transformation into a systems Integration company. Since then, HCL’s System Integration business has seen growth in different segments. Apart from telecom HCL has successfully implemented many prestigious projects across different verticals like power, BFSI, media & entertainment, eGovernance, railways, and many more.
“This project for BSNL is in line with our focus on the System Integration business. There is no better endorsement than being chosen to provide ongoing ERP support services for BSNL, as this demonstrates the value that we bring to implementations of this kind in the system Integration arena. We believe that a country-wide ERP solution is critical to capture & map various business processes and management of work flow in order to provide better decision pathways in organizations with major footprint across the country” said J. V. Ramamurthy, Chief Operating Officer, HCL Infosystems.
The project contract is for seven years, including configuration, business process reengineering, hardware, networking, operations & maintenance customization, training to BSNL employees and program management. This will enable BSNL to deliver services in a more cost-efficient way. In addition to replacing legacy systems, this BPR & ERP transformation program will yield better efficiencies for BSNL, due to creation of standardized platforms and common infrastructure, along with lower cost of integration & maintenance. BSNL has also selected HCL to provide ongoing support services for the project.
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