2011 Global Service 100: Annual Global Outsourcing Industry Analysis

Industry Analysis & Outlook

BPO Analysis & Trends

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[INDUSTRY SPECIFIC] Industry-specific BPO Will Continue to Evolve

[HUMAN RESOURCES] Small, Shorter Term Deals Setting New Trends in HRO

[FINANCE & ACCOUNT OUTSOURCING] FAO Market Is on a Roll

[CONTACT CENTER] Web-based Customer Interactions Unfold New Opportunities for Contact Centers

[PROCUREMENT OUTSOURCING] Procurement Outsourcing: On the Rise, Flush with Deals

[ANALYTICS OUTSOURCING] Analytics Outsourcing: Gaining Ground

2011 GS100 Lists

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The 2011 Global Services 100: Defining Leadership in Global IT and Business Process Outsourcing

Hundred best companies they are; chosen through a rigorous methodology that evaluates each company across multiple dimensions, measured both quantitatively and qualitatively

The 2011 Global Services 100 Category Lists

Announcing the list of top vendors across various categories in GS100

ITO Analysis & Trends

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[APPLICATION DEVELOPMENT] ADM Outsourcing: The Old Horse Facing Waves of Change

[ENTERPRISE APPLICATION] Old World ERP Takes on a New Avatar

[INFRASTRUCTURE MANAGEMENT SERVICES] Not Cloud Alone, There Are Other Tailwinds for Infrastructure Management

[PRODUCT DEVELOPMENT] OPD Goes Mainstream, Ties In Closer to Business Value

[ENGINEERING SERVICES] Engineering Services Outsourcing: Growing Demand, Untapped Potential

GS100 Webcast

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Global IT Outsourcing - Trends and Perspectives

Digital Magazine

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The 2011 Global Services Compendium

The digital edition is a complete compilation of the 2011 GS100 study by Global Services & NeoGroup

Download PDF Edition

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The 2011 Global Services Compendium

The PDF edition is a complete compilation of the 2011 GS100 study by Global Services & NeoGroup

The GS100 Compendium

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