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The digital edition is a complete compilation of the 2010 GS100 research by Global Services & Neo Advisory
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The PDF edition is a complete compilation of the 2010 GS100 research by Global Services & Neo Advisory
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Annual surveys such as the GS100 have always been exercises in fatigue and fun; what begins as a complex endeavor finally results in a simple and elegant list such as this
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Announcing the list of top vendors across various categories in GS100
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Ed Nair
Sluggish demand for new scope projects, continued emphasis on cost reduction , large contract restructurings, and a wobbly macroeconomic situation in Europe are impeding full recovery of the outsourcing market. But cloud-based services, a promising mid-market, and healthcare.
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Ed Nair
The recession changed several rules in global sourcing. The GS100 is a study in how service providers withstood the shocks and adapted.
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Ed Nair
Revenue growth rates across the industry fell to modest levels.
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Sruthi Ramakrishnan
The US Healthcare Reform bill is being seen as the biggest bonanza yet for the industry. While strong IT services vendors have been developing BPO niches in specific verticals, newer BPO vendor entrants are entering through the industry-specific domains. Opportunities will be widespread where BPO and IT services can be bundled together.
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Pratibha Verma
Customers are looking to reduce size, scope and contract duration of deals in order to give them more agility as their business situation changes
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Click to view the relay of webinar dated July 16, 2010
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