Deals & ContractsEd Nair, Editor, Global Services
Contracts in terms of numbers and value (which includes duration) are very good indicators of the level of activity in the services market.
Contracts in terms of numbers and value (which includes duration) are very good indicators of the level of activity in the services market. Figures denote the value of existing contracts, including new ones signed during the year.
The relative level and scale of activity in the ITO and BPO areas can be easily understood from this. Large BPO contracts are almost absent, whereas in ITO, there are nearly 100 contracts that are $100M plus in TCV.
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