GS100: 2011 Global Services Compendium | |||||||||||||||||||||||||
Similarly in BPO, the areas were analytics and industry-specific BPO.
GS100: 2011 Global Services Compendium | |||||||||||||||||||||||||
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Customer LeadershipEd Nair, Editor, Global ServicesCustomer acquisition is one of the key factors for success in the services business.
Continued...
Similarly in BPO, the areas were analytics and industry-specific BPO.
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