GS100: 2011 Global Services Compendium
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Nearly half the companies have growth rates of 10 percent or less, including about a fifth of companies in the negative zone. Six out the 19 companies in the negative zone are global $1B+ companies and most of the rest are mid-tier companies. The spread includes few companies with IT and BPO capabilities, few niche IT leaders, and many pure play BPO companies. Single digit growth companies are an assortment of many mid-tier IT and BPO companies from India and a few small non-Indian offshore players. Clearly, there was pressure on the top-line for mid-tier companies.
In the 10 percent to 30 percent band, there are many aggressive and leading India-focused companies and large regional IT leaders. These are the companies that were equipped to handle the market forces, were able to get business either through their scale or specialty, and were able to deliver better than average results.
Amongst companies that grew fastest, with growth rates in excess of 30 percent, one would find many global mid-tier companies from India, China, Russia, E.Europe, and Latin America. In some cases, growth has come in from acquisitions— a strategy that works well when primary demand is weak.
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