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2010 Archives • HR and Employees Segment Analysis Ashwin Razdan While increase in head count, and emphasis on rewards and recognition program remains the highlight this year; cultural compatibility/acclimatization for expats and lodging cost, are the prime restraining factors for moving human resource globally • Analysis of Risk Management Across Segments Ashwin Razdan Cross-border project development and management system, automated production control, resuable assets, and the focus on 'people' is the new mantra for managing risks • Contract Sizes: The Lifeline of the Business Ed Nair Contracts below $25 M continue to the most important, even as ITO and BPO contract sizes are shrinking • Analysis of Mergers & Acquisitions in IT Services & BPO Ashwin Razdan M&As went slow in 2009 but there are signs of accelerated activity in 2010. IT services accounts for over two-thirds of the deals in value and domestic deals are in favor over cross-border ones << previous 1 2 3 4 5

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